Solve PC problems over a remote connection with Quick Assist
Quick Assist is a Windows 10 app that lets us take over your computer to help you solve a problem. To get started, you need to launch the Quick Assist app, get a 6-digit code from us and that's it!
Enter the 6-digit code from us, and follow the instructions. If User Account Control appears, select Yes to continue.
To get assistance, Start by click the Windows logo Start button
Quick Assist: FAQ
I don’t have Quick Assist, How do I install it?
Quick Assist is only available for Windows 10 at this time.
I have Windows 10 and I still don’t have Quick Assist…
This is most likely because you have not updated your Windows 10 Computer to the newest updates available from Microsoft. Windows 10 Quick Assist was delivered as part of an anniversary update named Creators Update
If you want to go straight to the Creators Update download you can click HERE.